Zoombak ™

• Product Features

  • Small and lightweight (71g)
  • Water resistant
  • Long-life battery (up to 5 days on standby or up to 150 location requests before recharging)

• Service Features

• Unlimited On-Demand Locates

  An on-demand locate helps you to find the current location of your Zoombak.

  There are 3 easy ways to conduct an on-demand location request of your Zoombak A-GPS Universal Locator.

  1. Log on to Zoombak.co.uk
  2. Send a text message via mobile phone
  3. Contact customer care for live location support

  There are 3 easy ways to conduct an on-demand location request of your Zoombak A-GPS Universal Locator.

  1. Zoombak

     Find your Zoombak quickly and easily by logging on to Zoombak.co.uk.

     • Log on and click "Find Now."
     • See your Zoombak's real-time location displayed on a map, along with the closest street address.
     • View your Zoombak's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.

  2. Mobile Phone

     Stay connected with Zoombak when you’re on the go.

     • Use your mobile phone to request your Zoombak's real-time location.
     • View your Zoombak's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.

  3. 24/7 Live Customer Care

     Speak to a live customer care representative who will assist you with your location request.

     • Contact Zoombak live customer care toll-free, 24 hours a day, 7 days a week on freephone 0800 028 0101.
     • Receive friendly, knowledgeable support and our staff will help you find your Zoombak.

  Coverage isn't available everywhere and is not available indoors. See coverage map for details.
  
  The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.
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• Personalised Safety Zones

  A safety zone is a personalised virtual boundary around a location that you’ve chosen. When your Zoombak enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice.) You can create up to 10 safety zones, all of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.co.uk.

  Safety zones can be quickly set up on Zoombak.com in 4 easy steps:

  1. Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
  2. Select a boundary radius from as small as 100 metres to as large as 800 metres.
  3. Create a schedule for when you would like your safety zone to be active. For example, Monday through Friday 8:00am to 5:00pm
  4. Select how and when you wish to be notified. For example, you can be notified via text message and email when your Zoombak enters and leaves the safety zone.

  When your Zoombak enters or leaves your safety zone:

  • You can receive a text message and/or email notifying you of the date and time of activity.
  • The Zoombak Advanced GPS Universal Locator automatically keeps track of your Zoombak's location while it remains active.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
  
  The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.
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• Continuous Tracking

  Zoombak's continuous tracking feature provides you with an automatic update of your Zoombak’s location every 5 minutes for up to 1 hour. Your Zoombak's location, with time and date, will be shown on a map on Zoombak.co.uk.

  Upon activating this feature, Zoombak will:

  • Determine your Zoombak's real-time location.
  • Display its location on a map.
  • Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour

  If you prefer to speak to a live customer care representative to assist you with continuous tracking, then simply contact Zoombak customer care live location support by calling freephone 0800 028 0101 . A friendly, knowledgeable representative will assist you and stay on the phone until you have located your Zoombak. Customer care is available 24 hours a day, 7 days a week.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
  
  The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.
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• Location History

  Zoombak’s location history allows you to see where your Zoombak has travelled for the past hour, day or week. Your location history will be available for your review on Zoombak.co.uk for up to 7 days.

  Location history is recorded:

  • Anytime your Zoombak leaves one of your pre-set, activated safety zones.
  • If you have conducted an on-demand location request.
  • If you have activated continuous tracking.

  The location history of your Zoombak will be displayed on a map, along with the date and time for each location. You will then have the ability to zoom in and out or scroll in any direction on the map.

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• Device Alerts

  As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts.

  With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information.

  With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device.

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• 24/7 Live Customer Care

  Zoombak customer care representatives are available, 24 hours a day, 7 days a week by calling freephone 0800 028 0101. A live representative can assist with locating your Zoombak or answering any other questions you may have about your Zoombak Advanced GPS Universal Locator and account.

• A-GPS Technology

  Zoombak uses Assisted GPS technology (A-GPS). A-GPS uses satellites in the sky and databases on the ground to help quickly and precisely determine the position of your Zoombak Locator. 

Disclaimer: Activation and use of Zoombak locators are subject to Zoombak's customer agreement, plans, terms and conditions. Fair Use Policy applies. Zoombak A-GPS locators use satellite signals to determine, and wireless network coverage to communicate, location information. Coverage isn't available everywhere and is not available indoors. See coverage map for details.

The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.