Zoombak ™

• Product Features

  • Install or keep portable
  • Personalised safety zones
  • Prompt location alerts and location history
  • Small and lightweight (71g)
  • Water resistant
  • Long-life battery (up to 5 days on standby or up to 150 location requests before recharging)

• Service Features

• Unlimited On-Demand Locates

  An on-demand locate helps you to find the current location of your Zoombak.

  There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator.

  1. Log on to Zoombak.co.uk
  2. Send a text message via mobile phone 
  3. Contact customer care for live location support

  1. Zoombak.co.uk

     Find your car quickly and easily by logging on to Zoombak.co.uk.

     • Log on and click "Find Now."
     • See your car's real-time location displayed on a map, along with the closest street address.
     • View your car's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.

  2. Mobile Phone

     Stay connected with Zoombak when you’re on the go.

     • Use your mobile phone to request the real-time location of your Zoombak locator.
     • Receive a prompt location alert via text message.

  3. 24/7 Live Customer Care

     Speak to a live customer care representative who will assist you with your location request.

     • Contact Zoombak live customer care 24 hours a day, 7 days a week on freephone 0800 028 0101.
     • Receive friendly, knowledgeable support and our staff will help you find your car.

  Coverage isn't available everywhere and is not available indoors. See coverage map for details.
  
  The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.
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• Personalised Safety Zones

  A safety zone is a personalised virtual boundary around a location that you’ve chosen. When your car enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice). You can create up to 10 safety zones, all of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.co.uk.

  Safety zones can be quickly set up on Zoombak.co.uk in 4 easy steps:

  1. Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
  2. Set up a boundary radius from as small as 100 metres to as large as 800 metres.
  3. Create a schedule for when you would like your safety zone to be active. For example, Monday to Friday 8:00am to 5:00pm.
  4. Select how and when you wish to be notified. For example, you can be notified via text message and email when your car enters and leaves the safety zone.

  When your car enters or leaves your safety zone:

  • You can receive a text message and/or email notifying you of the date and time of activity.
  • The Zoombak Car & Family Locator automatically keeps track of your car’s location while the device remains active.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
  
  The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.
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• Continuous Tracking

  Zoombak's continuous tracking feature provides you with an automatic update of your car’s location every 5 minutes for up to 1 hour. Your car’s location, with time and date, will be shown on a map on Zoombak.co.uk.

  Upon activating this feature, Zoombak will:

  • Determine your car’s real-time location.
  • Display its location on a map.
  • Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour.

  If you prefer to speak to a live customer care representative to assist you with continuous tracking, then simply contact Zoombak customer care live location support by calling freephone 0800 028 0101. A friendly, knowledgeable representative will assist you and stay on the phone until you have located your car. Customer care is available 24 hours a day, 7 days a week.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
  
  The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.
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• Location History

  Zoombak’s location history allows you to see where your car has travelled for the last hours, day or week. Your location history will be available for your review on Zoombak.co.uk for up to 7 days.

  Location history is recorded:

  • Anytime your car leaves one of your pre-set, activated safety zones.
  • If you have conducted an on-demand location request.
  • If you have activated continuous tracking.

  The location history of your car will be displayed on a map, along with the date and time for each location. You will then have the ability to zoom in and out or scroll in any direction on the map.

   

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• Device Alerts

  As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts.

  With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information.

  With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device.

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• 24/7 Live Customer Care

  Zoombak customer care representatives are available, 24 hours a day, 7 days a week by calling freephone 0800 028 0101. A live representative can assist with locating your car or answering any other questions you may have about your Zoombak Advanced GPS Car & Family Locator and account.

• A-GPS Technology

  Zoombak uses Assisted GPS technology (A-GPS). A-GPS uses satellites in the sky and databases on the ground to help quickly and precisely determine the position of your Zoombak Locator.

Disclaimer: Activation and use of Zoombak locators are subject to Zoombak's customer agreement, plans, terms and conditions Fair Use Policy applies. Zoombak A-GPS locators use satellite signals to determine, and wireless network coverage to communicate, location information. Coverage isn't available everywhere and is not available indoors. See coverage map for details.

The Zoombak Locator my not be used on an aircraft in contravention of any applicable law or any Civil Aviation Authority, airline or other rule or regulation.